Tap the record button next to the desired greeting type: Tap your profile picture in the top left and then tap Voicemail. Please note: If you have a pre-recorded voicemail greeting file that you want to use, reach out to your system admin to have that greeting uploaded to the system and assigned to your line.Ĭhange Your Greeting From Your App 1. Follow the voice prompts to accept, review, or re-record the recording. Press the voicemail button on your phone or dial *98/ *99 from your phone to access the voicemail menu. Temporary - This overrides the other two message types when selected 2.Determine what kind of greeting you want to use: OR Record Your Greeting From Your Deskphone 1. Select the trash can icon to delete a greeting. Before you save the greeting, you can play, discard, or re-record your greeting. Select Stop recording to end the recording. Select Start recording to record your greeting. If you don't see the record button, you'll need to enable microphone access. Select Record next to the desired greeting type and then choose your microphone from the new window. Temporary - This overrides the other two message types when selected 5.From Voicemail greetings, select Show options to view all voicemail greeting types: Expand Voice in the left sidebar and then choose Voicemail. Select your profile picture in the top right and then select Settings. OR Record Your Greeting From Your Desktop or Web App 1. Tap the trash can icon to delete a greeting. Temporary - This overrides the other two message types when selected 4.Busy - This can only be used if your line is part of a dial plan.Unavailable - Most common, used by default.Record Your Greeting From Your Mobile App 1. Make sure your find me follow me settings go to your voicemail if you don't answer.Reach out to your system admin if you are not set up yet. Make sure you are set up as a user with a line/extension. ![]() ![]() If you are on a different phone or using a new service provider, these steps may not work the same way.Before we get started, let's check a few things: Once you've learned the number pattern to enter, you can enter it quickly to save time when checking voicemails.Choose the option for the latest voice messages if necessary. If you have different kinds of messages to listen to, you may run into another audio menu asking you to choose what kind of messages to access.Listen for what number to press to hear the latest messages. You'll encounter an audio menu for your voicemail.You may have to set up a voicemail PIN or voicemail password to enter at this time. Look up your carrier to find specific instructions. For landlines, it's typically *98 or *99. Dial your voicemail service on your phone.Set up voicemail first if you haven't done so, then: What if you still have a landline home phone with a voicemail service or a similar VoIP setup that uses a traditional phone system? Checking voicemail on these services varies between services and carriers, so we can only give some broad suggestions, but it usually works like this.
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